Contact
Email support@orbitdeploy.com. Please do not send passwords, OAuth tokens or other credentials.
AdTrack Support
Help with account connection, AdMob reports, AdSense payments and local app data.
Privacy
AdTrack connects directly to Google APIs and does not send your AdMob or AdSense reporting data to OrbitDeploy-owned application servers.
Common questions
Why does AdTrack ask me to connect Google?
Google authorization is required so AdTrack can read the AdMob information that belongs to your account. AdTrack uses read-only/reporting permissions.
Why is AdSense requested separately?
AdSense payment information is optional. AdTrack asks for the AdSense read-only permission only when you choose to connect payments. It does not require AdTrack to sign you out of AdMob.
Will I be asked every time?
Normally no. Google remembers the authorization grant. You may be asked again if you revoke access, change account, the grant becomes invalid, Google requires interaction, or AdTrack later requests a new permission.
Why can numbers differ from the AdMob website?
AdMob reporting can change during the day and estimated earnings may be finalized later. AdTrack also uses the reporting time zone provided by your AdMob account rather than the phone's local time zone.
How do I clear my data?
You can clear local cache from Profile. Signing out removes the local session/account data handled by the app. You can also revoke AdTrack from your Google Account permissions.
How do I report a problem?
Email support with the app version, phone model, Android version and a description of what happened. Screenshots are useful, but remove any information you do not want to share.